Privacy policy

1. Who We Are

This website is owned and operated by Vracox.
Throughout this policy, “we”, “our”, and “us” refer to Vracox.
“You” refers to any individual who visits our website or interacts with us.

2. Purpose of This Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website:
🌐 https://vracox.shop/

We are committed to protecting your privacy and handling your data in a transparent and secure manner.

3. Information We Collect

We may collect the following types of personal data:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)
  • Order history
  • Technical data (IP address, browser type, device info)

4. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you بشأن orders or support
  • Improve our website and customer experience
  • Prevent fraud and ensure security
  • Send marketing emails (only if you opt-in)

5. Payment Methods

We securely process payments through trusted providers, including:

  • PayPal
  • Shop Pay
  • Google Pay
  • Credit/Debit Cards
  • Klarna

We do not store your full payment details on our servers.

6. Sharing Your Information

We may share your data with:

  • Payment processors
  • Shipping and delivery partners
  • Service providers (website hosting, analytics)

We only share necessary information and ensure it is handled securely.

7. Cookies and Tracking

We use cookies to:

  • Improve website performance
  • Understand user behavior
  • Enhance your shopping experience

You can control cookie settings through your browser.

8. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

9. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

10. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt-out of marketing communications

To exercise your rights, contact us using the details below.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

12. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

📍 Address:
82 James Carter Road Mildenhall
Mildenhall
Bury Saint Edmunds
IP28 7DE

📞 Phone:  +44 7466 998825
📧 Email: vracoxofficial@gmail.com

13. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page.

Last Updated: April 2026